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Our
success
over the
past
seven
years
can be
directly
attributed
to the
long-term
partnerships
we have
built
with our customers.
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Transparent
Technologies Extends
Operational Support
Services to
Emerging Companies
in Cable and Telecom
Atlanta, GA, April
5, 2006 –
Transparent
Technologies, Inc. (TTi)
(www.ttius.com)
is extending its
Operational Support
Services to small
and medium-size
companies who supply
products and
services to the
cable TV and telecom
industries.
“Advanced services
operators intending
to deploy in the
months ahead require
their vendors to
have a substantial
and scalable support
infrastructure,”
says Transparent
Technologies
president and CEO
Steve Blackmon. “To
meet this need, we
are now offering a
suite of services,
including system
integration,
inventory
management,
deployment,
technical support
and backchannel
network management
for headend
equipment. We intend
to use our existing
infrastructure
(managing equipment
in more than 2,000
facilities), veteran
industry experience
and 7x24 network
operations center (NOC)
to support these
emerging companies
nationwide as they
take their products
to market.”
By developing a
core-competency in
operational support
services, TTi
enables its partners
to concentrate on
their own products.
TTi also recognizes
not all companies
need the full range
of services they
offer.
“Each service is
available
stand-alone or
packaged with
others,” says TTi
director of
operations Craig
Ibold. “We have some
customers that rely
only on our NOC, and
other customers use
our full suite of
system integration,
deployment,
warehousing and NOC
support services.
Our service
offerings are
designed to be
flexible with our
customers in mind
depending on their
mission-critical
needs.”
Historically, TTi
provided services to
the cable and
telecom service
providers first by
offering system
integration
solutions. These
services quickly
expanded into
inventory
management,
deployment and 7x24
support from its
in-house NOC.
“It’s clear these
services make TTi a
unique fit in the
industry,” adds
Blackmon. “Young,
growing companies
with a proficiency
of enabling enhanced
technologies are
typically not
efficient at
operating and
supporting their
products. Our
operational support
services complement
these organizations
by giving them a
solid implementation
structure. Operators
are then more likely
to use the products
and services offered
by our clients.”
TTi will promote its
services at the NCTA
National Show in
Atlanta on April
9-11, 2006.
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