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Our
success
over the
past
seven
years
can be
directly
attributed
to the
long-term
partnerships
we have
built
with our customers.
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The Weather Channel
Signs Major Support
Agreement with
Transparent
Technologies
Transparent
Technologies to
provide 24x7
Technical and
Operational Support
Services
Atlanta, GA, April
10, 2006 –
Transparent
Technologies, Inc. (TTi)
(www.ttius.com)
has reached an
agreement with The
Weather Channel (TWC)
to provide 24x7
technical and
operational support
services for their
Star® hardware
platforms. TWC’s
Star platforms are
located in 9,000
head-end facilities
across the U.S.
TTi’s success with
system integration
for The Weather
Channel contributed
to the addition of
this expanded
service offering.
“By outsourcing our
hardware integration
and support services
to TTi we were able
to improve quality
of service, time to
market and enable
The Weather Channel
to more effectively
focus on our core
competencies,” says
The Weather
Channel’s CIO Brian
Shield. “TTi is a
strategic partner
that operates like
an extension of our
team.”
The Weather Channel
has been a long-time
partner with
Transparent
Technologies. In
2002, The Weather
Channel outsourced
system integration
for its Intellistar®
and XL platforms to
TTi. In 2005, they
added backchannel
support.
Seven years of
providing solutions
for The Weather
Channel reinforces
TTi CEO Steve
Blackmon’s belief
that to properly
service its
customers, they need
to understand their
businesses, not just
the technological
needs.
“The Weather Channel
was our first
customer and we have
expanded the scope
of the services we
provide for them
year after year,”
says Blackmon. “We
are very proud The
Weather Channel
continues to entrust
TTi with critical
parts of their
business. We are
committed to
continuing to
deliver the quality
of services that has
been the basis for
our partnership over
the past seven
years.”
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