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Our
success
over the
past
seven
years
can be
directly
attributed
to the
long-term
partnerships
we have
built
with our customers.
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TAG Networks and
Transparent
Technologies, Inc.
Announce Partnership
for System
Integration and
Technical Support
for TAG’s Games on
Demand Network
Atlanta, GA, June
19, 2007 – TAG
Networks, the
premier provider of
TV games-on-demand,
and Transparent
Technologies, Inc. (TTi),
a leading provider
of operational
support services,
announced an
agreement today
whereby TTi will
provide operational
support services for
TAG’s deployments.
The services will
include 7x24
technical support
and system
monitoring, system
integration,
deployment and lab
environment testing.
As TAG nears
deployment with
multiple operators,
the need for an
experienced and
cost-effective
deployment and
technical support
team is critical to
their success. The
decision to
outsource these
services rather than
building a team
internally was based
on three factors:
experience, costs
and flexibility. TTi
brings a veteran
team and business
model that fits
TAG’s needs
extremely well.
“TTi has a unique
business model that
really fits our
needs,” according to
Cliff Mercer, TAG’s
CTO and VP of
Engineering. “First,
they have a team
with unequalled
experience in the
headend, especially
with Video on Demand
applications.
Second, their
business model is
designed to be
flexible so that we
can craft a plan to
fit our needs. When
you combine these
two factors, we
signed a first class
integration and
support arm for TAG
at a significantly
lower cost compared
to staffing the
functions
internally.”
TTi is well-suited
to service up and
coming companies
whose operational
needs include system
integration and
technical support
for their products
within the cable and
telecom spaces. “Not
all companies excel
at operations but
this is TTi’s core
competency.
Providing system
integration,
deployment and
technical support
for our partners is
where we perform our
best,” according to
CEO Steve Blackmon.
“Also, digital video
is our passion, so
the opportunity to
work with innovators
in this space like
TAG makes what we do
challenging and
fun.”
TTi will begin
supporting TAG with
system integration
and lab testing
within TTi’s own
Motorola and
Scientific-Atlanta
environments.
Additionally, TTi
will assist TAG with
the installation and
system integration
of their systems
into beta site
environments for
TAG’s customers.
Once true field
deployments begin,
TTi will phase in
their system
integration team for
deployments and
their 7X24 Network
Operations Center
will provide Tier1
through Tier3
support.
About TAG
Networks
Founded in May 2003,
TAG Networks is
launching a
games-on-demand TV
network called “TAG”
that brings
high-quality casual
games to broad
television
audiences. TAG
seamlessly
integrates into
existing VOD
infrastructures,
creating the
nation’s first
massively deployable
games channel for
cable and IPTV. Its
programming lineup
features blockbuster
brands and classic
favorites in a
multitude of
genres—puzzle,
cards, word, trivia,
action, sports, and
kids games—that
appeal to everyone.
TAG also supports
rich community
features and
multi-device
interaction. TAG
Networks’
revolutionary
delivery model
provides incredible
scalability and ease
of functionality.
More importantly,
with video game
revenues far
exceeding
Hollywood’s box
office, TAG Networks
enables cable and
IPTV operators to
capitalize on the
revenue from
America’s 60 million
gaming households.
For more
information, visit
www.playtag.com.
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